New cashless payment system
The new charging system will come into operation in February. Existing customers will receive an update by the end of January. Check out our video or read below to find out more.
The new cashless payment system is an online customer account. Customers register online and top up their balance that is then used to pay for waste disposal on entering one of our Recycling Centres that accept commercial waste. Charges are based on:
- Vehicle size
- Material type
- Recycling Centre used
- Fill level of vehicle (25%, 50%, 75% or 100%)
Further information on the new payment system will be published when available. No new Recycling Ticket applications are being accepted, and current customers will be the first to move across to the new payment system in February. It will become available to all Fife-based customers in April 2019.
Please see our terms and conditions on use of our Recycling Centres for commercial waste.
Fife Council are also making a few other changes to health and safety. The access policy is changing from the 1st January. Double axle trailers cannot access Dalgety Bay Recycling Centres due to the size of the site and risk to blocking traffic. Pedestrians access is not permitted on any of our sites. Our Access Policy is available here.
Monitoring of Recycling Centres
The use of Recycling Centres by residents and commercial users is closely monitored by Fife Council and its arms-length organisation Fife Resource Solutions (FRS). The Centres are provided for disposal of the residents of Fife only, and by Fife- based commercial customers following appropriate payment.
Monitoring of site-usage to prevent illegal waste disposal includes:
- Automatic Number Plate Recognition across our Recycling Centre network.
- Use of Body Worn Cameras by all Recycling Centre staff capturing audio and video footage.
- The use of Household Waste Declaration forms to confirm waste is from your household.
Illegal waste disposal costs Fife’s tax payers and the council.
We will use the information we collect to prevent criminal activity and will pass information on to the relevant Fife Council departments, Police Scotland, Scottish Environment Protection Agency or any other relevant body in order to address these issues.
Illegal waste disposal can lead to significant fines and a potential prison sentence.
To find out about we manage the data we collect click here
From 1 January 2018, we are implementing new policies and procedures to help minimise illegal commercial waste disposal. The two documents provide more information: